Returns & Refunds policy

Thank you for shopping at Shrikara Foods – your one-stop destination for traditional and healthy Indian food products. We strive to ensure that every product we deliver meets the highest standards of quality and freshness. However, in case you receive an item that does not meet your expectations, please review our return policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

• Damaged or Defective Products: If the product arrives damaged, spoiled, or defective, you may request a return or exchange.

• Wrong Product Delivered: If you received an incorrect item, please contact us immediately.

• Order Cancellation Before Dispatch: Orders can be canceled before they are dispatched. Please reach out to our customer support as soon as possible if you wish to cancel your order.

Not Eligible for Return:

• Products that have been opened, used, or altered after delivery (unless faulty).

• Products past the return window (7 days from delivery date).

• Perishable items once delivered unless proven to be defective or spoiled upon arrival.

2. Return Window

You may request a return within 7 days of receiving your order.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer support at Shrikarafoodstuffstrading@gmail.com with your order number , details of the issue, and photos (if applicable).

2. Our team will review your request and respond within 1 business day.

3. If approved, you will receive instructions on how to return the product.

Note: Return shipping charges may apply unless the product is damaged, defective, or was sent incorrectly by us.

4. Refunds & Exchanges

• Refunds: Once we receive and inspect the returned item(s), we will process the refund within 5-7 business days . The refund will be issued to the original payment method.

• Exchanges: If you'd prefer an exchange instead of a refund, please specify this in your return request. We will ship the replacement once the returned item has been received and inspected.

5. Non-Returnable Items

Certain items cannot be returned due to hygiene and safety reasons, including but not limited to:

• Opened food packets

• Personalized/custom-made products

• Clearance or final sale items

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail Shrikarafoodstuffstrading@gmail.com